The AI that Prosegur uses to select talent in +34 countries

Selection processes are the starting point for company growth. To ensure that this growth is sustainable and well-managed, it is essential that these processes are efficient both internally -for selection teams- and externally -for candidates-.

But, Did you know that effective selection can also reduce staff turnover? Karen Barbosa, HR Process Manager at Prosegur, explains it this way: “Decreasing rotation starts from the first contact. A candidate must feel valued, know that they are joining a company that offers technology and innovation, and experience an agile and transparent selection process.”

In fact, an efficient selection process can reduce hiring time by 50% and decrease staff turnover by 22%.

‍Prosegur, a global private security giant with a presence in more than 34 countries and more than 165,000 employees, is clear about it: people are your most important asset. To improve their selection process, they have opted for technological innovation with the help of Velora, introducing Alex, your recruitment chatbot that not only optimizes the experience of selection teams, but also that of candidates.

How does the chatbot improve the recruitment team's experience?

“Alex, our recruitment chatbot, performs a first mass filter of candidates and allows us to share video interviews, preventing a selection technician from having to review 500 or 800 profiles. Instead, you can view them within the app and decide who to continue with.”, explains Karen, the company's HR Process Manager.

With this technology, the selection team can focus on candidates who have passed the initial filter and extract the maximum value from the interaction. Technology becomes an ally to simplify everyday work and make processes more efficient.

What does the incorporation of a video interview provide?

Karen Barbosa explains: “With Alex and the video interviews, we have created a unique experience for the candidate. The tool is intuitive, easy to use, and integrates seamlessly into our systems. This has made the interview stage much more efficient, allowing us to filter candidates and evaluate their skills and knowledge more precisely.”

In addition, another benefit that stands out is that everything is integrated into the online chatbot, eliminating the need to download additional applications, which keeps candidates connected and engaged with the process.

How do candidates experience interviews with Alex?

“With the chatbot, the change has been exceptional. Most candidates prefer to enroll through this tool, as it offers them an agile and fast experience. In less than 40 seconds, they can complete their registration for a vacancy. This advance has significantly optimized our selection processes, making them much more efficient and effective.” comments the company's HR Process Manager.

Automating the selection process is a 100% wise bet to improve both the efficiency of the selection team and the candidates' experience. With Alex, Prosegur has achieved exceptional optimization of its processes, streamlining all stages and creating value for both people and the company.

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